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CaLL  954-859-2960 

We hope you are excited about your upcoming Smiles at Sea cruise adventure! We're thrilled to have you on board and wanted to take a moment to express our gratitude for choosing to sail with us.

As you prepare for your Smiles at Sea journey, we want to ensure you have the best possible experience from start to finish. With that in mind, we have provided this attendee information page as a checklist to help you prepare! Navigate by clicking on the topics you’d like to learn more about. 

Travel Insurance

We recommend considering Travel Guard trip insurance to protect your investment and provide peace of mind throughout your travels. Travel Guard offers a range of benefits including:

  • Trip cancellation and interruption coverage
  • Emergency medical and dental coverage
  • Baggage delay and loss coverage
  • 24/7 travel assistance services
  • Telehealth access while travelling
  • Cancel for any reason add-on’s 
  • Easy online portal for claim filing
  • And so much more……….

To receive a personalized quote tailored to your trip, simply click on the following link: Get A Quote

By securing Travel Guard trip insurance, you can embark on your cruise knowing that you’re safeguarded against unexpected events that may arise.

Travel Guard is a third-party partner that we recommend based on experience with their great service–Smiles at Sea is unaffiliated with the services they provide. 

“Important Notice: Smiles at Sea is not liable for any Travel Guard insurance arrangements attendees make. Each attendee is solely responsible for their insurance coverage and any associated claims. We strongly advise all attendees to thoroughly review and understand their insurance policies to ensure comprehensive coverage during the event. Smiles at Sea is committed to providing a memorable experience, but attendee insurance arrangements remain the responsibility of each individual.”

Book My Hotel

Embark on the ultimate pre-cruise registration adventure at [To be announced]

Hotel Address: Coming soon

Why wait until you get onboard when you can start the Smiles at Sea experience early?

Here are the benefits of arriving the night before we set sail. 

🚢 No risk of missing the boat due to delays. Give yourself plenty of time so your journey begins stress-free! from touch down through embarkation day.

✈️ Beachfront hotel – Relax with other attendees before boarding. 

🎉 Dive into the excitement during Registration with our Vendor Hall from the night before we set sail – A fun-filled exploration of must-visit cruise partners. Get a jumpstart before getting onboard to make your onboard experience more relaxing!

🚢 Easy cruise port transportation: A short ride in an Uber or Lyft! 

Reserve your room today, because the real fun starts beachside at [To be announced]

We recommend arriving the day before the cruise to account for any potential flight delays—you don’t want to miss the boat!

Book My Flight

The nearest major airport is Tampa International Airport (TPA), located about 17 minutes from Port Tampa Bay. Another airport option is St. Pete–Clearwater International Airport (PIE).

For transportation, we recommend Uber, Lyft, Harmony Wheels, or Tampa Airport Ground Transportation.

 

Finding my Royal Caribbean booking number

Can’t Find your booking number?  

You should receive your booking number within 30-45 days of full payment. If you are having trouble finding your booking number please reach out to our Reservation Specialist Gaby Soares right here in the chat and she will guide you!  You can also call her during business hours of 9 AM-5 PM or email her at Admin@smilesatsea.com 

You will need to set up a Royal Caribbean account before setting sail. This ensures you are ready and have everything you need to make your trip successful. We highly recommend you do this early. Once you have set up an account and downloaded the app you can do things like purchase a drink package, and book excursions, and spa treatments. You will also get notifications of special discounts and deals they might offer.

 

Setting up my Royal Caribbean Account & Downloading the app

Once you have your booking number you must sign in or set up your Royal Caribbean account and download your app. For smooth sailing on embarkation day.  Click Here to get started! 

 

What’s included? Do I need add-ons?

What’s included? Do I need add-ons? 

Basic Essential Beverages: non-bottled filtered water, lemonade, tea, and regular coffee are included. Multiple non-alcoholic, and alcohol drink package options are available to add on for an additional fee. Watch your email for promotional discounts and deals directly from Royal Caribbean. 

Basic Dining Essentials: Food– meals at many onboard venues including the main dining room and buffet are included. Options for specialty dining upgrades are available for an 

additional fee. 

Basic Entertainment: Nightly shows are included. You can also enjoy the sports bar if you’d like to watch your favourite team. Live Music can also be found throughout the ship as well as karaoke, the comedy show, and an ice skating show. 

Note: Things you might want to do that are an additional charge would include the arcade, waterslides, casino, rock climbing, escape room, and an immersive dining experience. 

 

How to Book Excursions

Excursions: For an additional fee excursions can be added on directly through your Royal Caribbean app. These vary in price.  We recommend that you book early, they tend to book fast!  

 

How to Book Dinners, Entertainment, & Spa

To book dinners, entertainment, and spa experiences on your Royal Caribbean cruise using the app, first download the Royal Caribbean app and log in with your account. Once your cruise is linked, open the app and tap on the “Explore & Plan” section. From there, you can browse dining options, including specialty restaurants like Chops Grille or Izumi, and reserve your preferred times. You can also go to the “Entertainment” tab to view available shows and make reservations for performances that require them. For spa treatments, select the “Spa & Fitness” section to book massages, facials, or salon services. All bookings will be added to your onboard SeaPass account, and you can view or modify them anytime in the app. It’s best to book early, as spots fill up quickly, especially for popular dining times and shows.

 

Packing and travel documents

Don’t forget your travel documents! If you have questions about what is required CLICK HERE to make sure you have what you need. 

Tips and recommendations on what to pack: 

  • Required Travel Documents
  • We dress casually in true cruise attire fashion for our CE Anything goes!
  • Bring your white outfit for our long-time tradition The Whitening Ball
  • Smiles at Sea themes–coming soon! 
  • 2 bottles of wine or Champagne per stateroom is allowed! 
  • Jacket or sweater–sometimes it can be cool in CE areas
  • Sunscreen
  • Power adaptors can be handy! 
  • Bring some cash for porterage tips, and port transportation as well as “just in case” moments

 

Port Information

To board Enchantment of the Seas by Royal Caribbean, please click here for more details.